Why Choose Us?
We make fresh seafood ordering simple, reliable and convenient. From prawns and oysters to fish fillets, seafood packs and special requests, our team works hard to source quality seafood and deliver it with care.
Our focus is simple: deliver quality seafood, communicate honestly, and help customers enjoy fresh seafood at home without stress. Seafood availability can change daily, but our commitment to care, service and freshness remains the same.
Fresh Seafood, Carefully Sourced
Seafood is not like ordinary grocery shopping. Quality depends on availability, season, catch, weather, supplier timing and market condition. Our team checks what is available and does its best to source seafood that is suitable for delivery and customer orders.
We prioritise quality seafood and aim to source from trusted Australian seafood regions and suppliers where available. Depending on the day and product type, availability may include prawns, oysters, fish fillets, salmon, lobster, crabs, shellfish, seafood packs and other seasonal items.
Seafood Selected With Care
We do our best to source seafood based on freshness, quality, supplier availability and customer demand.
Daily Availability
Fresh seafood changes with market conditions. We keep customers informed when availability or substitutions need to be discussed.
Convenient Delivery
We deliver fresh seafood across selected areas and also offer pick-up spots where available, depending on route and schedule.
Temperature Matters
Seafood is perishable, so chilled handling, quick delivery and prompt refrigeration after delivery are very important.
Seafood Delivery Made Easier
We know customers are busy. Our goal is to make seafood ordering simple: choose your seafood, place your order, and let our team do its best to arrange fresh seafood delivery or pick-up where available.
What Makes Our Service Different?
- We focus on seafood that is suitable for fresh delivery.
- We communicate where availability or substitutions need to be discussed.
- We welcome reasonable special requests where possible.
- We understand seafood quality, timing and chilled handling are important.
- We support customers with delivery questions, bulk orders and order concerns.
Customer Care Comes First
Customers are the reason we do what we do. We want your experience to feel easy, helpful and honest from the moment you visit our website to the moment your seafood arrives.
If you are unsure what to order, need help with delivery, want to request a specific prawn type, or need seafood for an event, our customer care team is happy to help.
Helpful Support
Our team is available to help with product questions, delivery areas, order notes, special requests and customer concerns.
Clear Communication
If something changes with seafood availability or delivery timing, we do our best to contact customers and discuss options.
Flexible Packing Requests
Where practical, we try to help with simple packing requests such as separate bags, split portions and family order separation.
Secure Online Ordering
Our website is designed to make ordering simple, with customer details used carefully for order processing and delivery support.
Fresh, Frozen & Market-Available Options
Some seafood is available fresh, some may be available frozen, and some products may be offered either way depending on the market, supplier and customer request.
We believe in being clear with customers. If you need something specific, such as fresh-only prawns, frozen seafood, skin-on fish, skin-off fish, school prawns, river prawns, ocean king prawns or tiger prawns, please contact our team before checkout or add clear notes to your order.
Good to know: We do our best to fulfil seafood preferences, but exact varieties, sizes, origins, packing methods and preparation styles depend on what is available and suitable at the time of sourcing.
How We Aim to Serve You
Our process is designed around freshness, practicality and customer care.
You Order
Choose your seafood online and add any important delivery or product notes before checkout.
We Source
Our team checks availability and does its best to source suitable seafood based on your order and market supply.
We Deliver
Your seafood is arranged for delivery or pick-up where available, with care given to timing, packing and chilled handling.
We Understand Seafood Is Sensitive
Seafood is a fresh and perishable product, so we treat orders carefully. Delivery timing, chilled storage, correct customer details and fast communication all matter.
- Please make sure your phone number and delivery address are correct.
- Please refrigerate seafood as soon as possible after delivery or pick-up.
- Please contact us quickly if you believe there is an issue with your order.
- Please keep seafood chilled if our team needs to review a product concern.
- Please understand that seafood availability and natural product appearance may vary.
Our promise: We will do our best to be fair, helpful and practical. If something cannot be fulfilled exactly as requested, our customer care team will do its best to discuss a suitable option depending on the situation.
Great for Families, BBQs, Events & Seafood Lovers
Whether you are ordering prawns for the weekend, oysters for a special occasion, fish fillets for family meals, or seafood packs for a gathering, our team is here to help make fresh seafood more convenient.
Family Orders
Perfect for regular seafood meals, weekend dinners and family gatherings.
Bulk Seafood Orders
Larger seafood orders may be available for BBQs, parties, holidays and special occasions.
Seasonal Specials
Seafood availability may change by season, giving customers different options throughout the year.
Made for Seafood Lovers
We are here for customers who love prawns, oysters, fish, lobster, crabs, salmon and quality seafood meals.
Ready to order fresh seafood?
Browse our seafood range online or contact our customer care team if you need help with delivery areas, pick-up spots, seafood availability, special requests or bulk orders.
Call us on 0452 561 800 or email order@prawnman.com.au.
Last updated: July 2026. Seafood availability, product options, delivery areas and pick-up options may change depending on market supply, seasonal conditions, delivery schedules and business operations.
