About us
About Us
We make fresh seafood ordering easier for local customers by helping source quality seafood from markets and trusted suppliers, then arranging delivery or pick-up where available. Think of us as your seafood delivery helper — you order online, and our team does its best to collect and deliver the seafood for you.
Simple idea: We are not a restaurant, takeaway shop or seafood cooking service. We help customers order seafood online, then our team does its best to source it from seafood markets and suppliers and deliver it where available.
Your Seafood Run, Made Easier
Many customers want fresh prawns, oysters, fish, lobster, crabs, salmon or seafood packs, but they do not always have the time to visit the markets themselves. That is where our service helps.
You place your seafood order online, and our team does its best to source suitable seafood based on availability, quality, timing and delivery area.
What We Do
- Take seafood orders online.
- Check market and supplier availability.
- Source suitable seafood where available.
- Arrange delivery or pick-up spots where possible.
- Help with reasonable special requests where practical.
- Support customers with questions before and after ordering.
Fresh Seafood Without the Market Trip
Our goal is to make seafood more convenient for families, seafood lovers, events, offices, cafes, restaurants and local customers. Instead of spending time travelling to seafood markets, customers can place an order and let our team do its best to arrange the seafood for them.
Why customers use our service
- Convenient online seafood ordering.
- Fresh seafood delivery across selected areas.
- Access to seafood based on daily market supply.
- Helpful customer care and clear communication.
- Options for bulk, trade and special request orders.
Availability matters: Seafood changes daily. We do our best to fulfil what you order, but all seafood is subject to market supply, supplier availability, seasonal conditions and delivery timing.
How Our Seafood Service Works
We keep the process simple so customers know what to expect.
You Order
Choose your seafood online and add any important notes before checkout.
We Check
Our team checks market and supplier availability for your order.
We Source
We do our best to collect suitable seafood based on quality and availability.
We Deliver
Your seafood is arranged for delivery or pick-up where available.
What We Are — and What We Are Not
We believe clear communication is important, especially with fresh seafood. Our service is focused on seafood ordering, sourcing and delivery — not restaurant-style preparation.
We Source Seafood
We do our best to source prawns, oysters, fish fillets, lobster, crabs, salmon, shellfish and seafood packs from markets and suppliers where available.
We Deliver Where Available
We provide fresh seafood delivery across selected areas and may offer pick-up spots depending on route, schedule and availability.
We Do Not Cook
We do not cook, fry, grill, steam or prepare seafood as a ready-to-eat meal unless a product page clearly states otherwise.
We Do Not Custom Prepare
Unless confirmed by our team, we do not cut, clean, fillet, shuck, trim, portion, cook or custom-prepare seafood. Standard delivery handling and packaging may apply.
Please note: We may bag or package seafood for standard delivery handling, but custom packing, cutting, cleaning, shucking, filleting, cooking or special preparation is not guaranteed unless confirmed by our team.
Seafood We May Help Source
Product availability depends on market conditions and supplier supply. Depending on the day, season and delivery schedule, we may be able to help with a wide range of fresh and frozen seafood options.
Prawns
Cooked prawns, raw prawns, king prawns, tiger prawns, school prawns, river prawns and other prawn options where available.
Oysters
Oysters by dozen quantities where available, including different sizes and varieties depending on supplier availability.
Fish & Fillets
Fish fillets, salmon and seasonal fish options where available from the market or supplier.
Fresh and frozen options: Some seafood may be available fresh, frozen or both depending on product type, market supply and customer request. Please contact us first if fresh-only or frozen-only is important to you.
Our Service Areas
We deliver fresh seafood across selected areas including Newcastle, Lake Macquarie, the Hunter Valley, Port Stephens, the Central Coast and nearby suburbs where available.
Delivery areas and pick-up spots may change depending on route planning, seafood availability, order volume and delivery schedules.
Fresh Seafood Delivery
Delivery is available in selected suburbs and regions depending on our current service schedule.
Pick-Up Spots
Pick-up spots may be available on selected days and in selected areas depending on route and order volume.
Please check our Where We Deliver page or contact our team if you are unsure whether we service your suburb.
Why Customers Choose Us
Customers choose us because we make seafood ordering easier. We focus on convenience, clear communication, customer care and helping people access seafood without needing to do the market run themselves.
- Fresh seafood delivery across selected areas.
- Seafood sourced based on market and supplier availability.
- Helpful support for special requests and bulk orders.
- Options for families, offices, events, restaurants and cafes.
- Clear communication if availability changes.
- Customer-first service with practical seafood advice.
A Simple Promise
We do our best to get you the seafood you order. Sometimes the exact item, size, variety, fresh/frozen option or quantity may depend on what the market and suppliers have available on the day.
If something is unavailable or different from expected, our customer care team will do its best to communicate with you and offer a suitable option, store credit, refund where appropriate, or another fair resolution depending on the situation.
In short: We are your seafood ordering and delivery helper. You order, we check availability, we source where possible, and we deliver where available.
Need help with your seafood order?
Our customer care team is happy to help with fresh seafood availability, delivery areas, pick-up spots, special requests, bulk seafood orders and wholesale or trade-style seafood enquiries.
Call us on 0452 561 800 or email order@prawnman.com.au.
Last updated: July 2026. Seafood availability, delivery areas, pick-up options, fresh and frozen products, pricing and special requests may change depending on market supply, supplier availability, seasonal conditions, delivery schedules and business operations.
